AV - 24/11/2022

Prestation efficace

Le choix d'un prix raisonnable a été déterminant pour traiter cette vente.

Bonjour, merci beaucoup d’avoir pris le temps de nous faire part de votre retour, nous sommes ravis de lire que votre expérience a été positive et que les compétences de notre agent, ainsi que sa bonne estimation, ont permis une vente rapide de votre bien.

Richard - 23/11/2022

Quick sale at asking price!

Professional approach to our house sale. Impressed Leggetts recommend money transfer through Lumon [previously unfamiliar with them] This took the anxiety of money transfer to UK. Let down at the end by 2 mistakes by notaire delaying process and causing anxiety!

Dear Richard, Thank you very much for taking the time to leave us this lovely review. We are delighted to read that your house was sold quickly, and at the price you wanted, and that you were satisfied with the service provided by our agent and our partner, Lumon. We wish you all the best,

Mr&Mrs Edwards - 23/11/2022

Full fees charged when withdrawing from contract

We went through the purchase process with Leggett on a chalet in Mazamet but sadly had to withdraw due to the pound crash in September which made the property unaffordable for us.The property was the house of our dreams and a retreat for my wife due to long term illness, we would have never pulled out other than for the exceptional and unavoidable circumstances we found ourselves in. Reluctantly, harshly but as expected we had to pay the 10 percent withdrawal fees to the seller but were surprised that we were also charged the full Leggett agent fees as this was not mentioned to us at any time by the agent until after the cooling off period had ended and when we suggested that we may have to back out. At no time was the contract explained to us by the agent yet with other previous French property purchases the contract was explained in great detail to us and no agents withdrawal fees were included in such contract. The agent was fully aware of our unavoidable and exceptional situation but made no offer to reduce or negate the fees and even when (at our request) the agent approached Leggett head office no financial reimbursment was offered just a 'that's unfortunate for you' comment. After withdrawing and paying the fee, within an hour the very same advert was put up and an alert was sent to our email giving us a 'heads up' that it was back on the market!, we pointed this out to Leggett but no apology was given for the upset caused. To add insult to injury the property was re-sold within a week which although denied by Leggett suggested to us that they had a buyer already lined up before we formally withdrew! We consider the taking of the full sales fee upon withdrawal given the exceptional and unavoidable circumstances and given the quick re-sale ( meaning they will earn their fees twice over for minimal effort) unethical and financially uncompassionate behaviour by Leggett. It has ruined our dream of buying a holiday home and caused significant stress and upset.

PM - 19/11/2022

Un agent qui me donnait que des informations fauuses !

Trés mauvaise relation avec l'agence . Que des informations fausses que j'ai du vérifiées par moi-meme!

Bonjour Madame, Merci de nous avoir écrit, nous sommes désolés de votre ressenti. Il semble y avoir un malentendu, nous allons vous contacter au plus vite dans le but de faire un point et débloquer la situation. Nous vous souhaitons une bonne journée.

Matthew - 16/11/2022

Excellent service

I would like to thank Sian Maher for all the hard work she put in to selling my flat in Courchevel. Her knowledge of the market and pricing was excellent and I was very pleased to agree a high sale value. She was very attentive during the sales process and made sure that every detail was dealt with quickly and effectively. I would be happy to recommend Sian to anyone who is thinking of selling a property in Courchevel.

Dear Matthew, Thank you very much for taking the time to leave us this lovely review and for your kind words about our agent Sian Maher. We are delighted to read that she met all your expectations and that she was able to sell your apartment at the highest value possible thanks to her impeccable knowledge. Thank you very much for your recommendation, we’ll be sure to share your words with her! :) Have a great day,

Papate38@hotmai - 16/11/2022

Très bonne agence à recommander

Monsieur Top Peter est une attentionnée, qui suit parfaitement son affaire. Il nous informe de l avancée du dossier à chaque instant.. Parfait

Bonjour, Merci beaucoup d’avoir pris le temps de nous écrire. Nous sommes ravis de lire que notre agent Peter Top a été à la hauteur de vos attentes et qu’il a su vous tenir informé tout au long de la vente de votre propriété. Très bonne journée,

Tom - 16/11/2022

Fantastic

Our agent was so professional and understood our house and the clients that it would suit. A successful sale with a very friendly and knowledgeable service. Thank you!

Dear Tom, Thank you very much for taking the time to leave us this lovely review and for your kind words for our agent Mathilde Demy. We are delighted to read that she was able to assist you efficiently with your property sale! :) We wish you all the best,

Jo and Martin - 15/11/2022

Pluses and Minuses

Overall we were pleased with the service that Leggett provided. We bought through Leggett but we hadn't realised that selling in France is a lot more complicated than buying France. We were guided through the potential pitfalls by our agent RL who went out of her way to help us - even picking up documents for us when our French let us down.

Dear Jo and Martin, Thank you very much for taking the time to write to us and for your kind words for our agent Rebecca Larkin. We are delighted to read that you were satisfied with the service provided and that she went above and beyond to help you during the sale of your property. :) We wish you all the best,

X - 14/11/2022

Superb

Helen Smith was excellent. Always available and responded to our every query.

Bonjour, Thank you very much for taking the time to leave us this lovely review. We are delighted to read that our agent Helen Smith was able to assist and inform you efficiently during the whole process. :) We wish you all the best,

No - 12/11/2022

French Property purchase

A smooth and stress free purchase thanks to a wonderful member of the notaire staff who accompanied viewings and gave support by phone and email. Having bought many properties in UK I was surprised at the minimal contact from the Leggett agent.

We are really sorry to read that you were not entirely satisfied with your experience with us, we can assure you that this does not reflect the quality of our services. Every feedback we receive is really important to us and we will feed this information back to the relevant team members so we can keep improving. Best regards,